Case Study: Leadership Team Support

Large, international pharmaceutical company

Senior vice president spread very thin, taking care of Field Medical divisions and also development
Smaller managerial teams need more guidance and measurable KPIs
New MSL teams with inexperienced field directors
Representatives from the company are struggling to perform & having trouble gaining meaningful, actionable insights from healthcare professionals

Medical Affairs Consultant to assess reasons for key issues
Interviews with stakeholders including Senior Leaders, Regional Directors & new MSLs to identify gaps
Field leadership weekly touchpoints to build a more supportive team environment and provide oppportunities to share learnings

Field Medical teams received training that focuses on insight gathering & communication
Ongoing (but tapered) coaching for Field Leaders, including on Situational Leadership principles
Teams feel empowered & confident. Senior leadership has developed talking points and track record of successes.